“My role is about gathering and sharing information, and doing the best thing for our utility customers.”
“I manage tours of our advanced energy technology lab. The hardest part of my job is explaining new technologies that can’t yet be seen or touched, but will definitely affect my clients’ business or industry.”
Thanks to the skill and dedication of our customer service team, we help customers manage their energy usage around the clock – and help them simplify their busy lives. From our contact centers, field operations, billing and payment centers, and outage management team, our customer service team manages each point-of-contact to provide programs and services that promote safety, reliability, and affordability.