We’ve been delivering safe, affordable, reliable electricity for well over a century.
Representing a mix of ethnic backgrounds, generational ties, gender, and life experiences, our leadership team offers a broad array of perspectives and strategic insights.
Climate change and air pollution are serious threats that require the transformation of the way energy is produced and used. Here’s our proposal to do just that.
Today's energy customers are increasingly seeking choice in how they manage their energy. Utilities will evolve to become facilitators of customer choice and the clean energy economy.
The Clean Energy Access Working Group was launched through a groundbreaking partnership to help ensure no community is left behind as we move toward a clean energy future.
At San Onofre, the long and complex decommissioning process will be guided by three core principles.
Meeting California's ambitious greenhouse gas emission reduction goals will require a significant electrification of homes and other buildings.
As fuel for transportation, electricity makes sense.
We're modernizing the grid to support California's transition to a clean and sustainable future.
We're developing and implementing cutting-edge cybersecurity technologies to secure the electricity grid and protect customer data.
We are using battery energy storage to help create a cleaner, more resilient grid.
Our utility, Southern California Edison, is working to incorporate more clean energy into the grid every day.
We're examining whether renewable energy and other cleaner sources can help lessen the need for new power plants in California.
We're making a difference in the community by partnering with local nonprofits that have programs focused on education, the environment, public safety & emergency preparedness, and civic engagement.
Edison Scholars awards $40,000 scholarships to students who want to make a difference in the world.
Our employees are known for their volunteerism, from cleaning beaches to feeding the homeless.
Sustainability is elemental to our vision of a safer, more dependable, and cleaner energy future.
Our teams are diverse and inclusive, and we count on everyone to bring something to the table.
Working here means being part of a collaborative, diverse, and dynamic workplace culture.
It all starts with searching our job listings, and completing an online application.
Vice President, Customer Service Operations
Marc Ulrich is currently vice president, Customer Service Operations at Southern California Edison (SCE), with responsibilities for the contact centers, billing, payments, credit, and program operations. From 2014 to 2018 he was vice president, Customer Programs & Services where he was responsible for SCE's energy efficiency, demand response, transportation electrification, clean self-generation and storage as well as customer strategy, customer experience and insights, marketing, digital and strategic alliance functions. Prior to his customer service roles, he was vice president, Energy Contracts and Trading & Energy Operations. In that role, he was responsible for SCE’s energy contracting and management, short-term energy planning, power, natural gas and emissions trading, asset optimization, market participation and bidding strategies, as well as the 24/7 energy operations. Previously, Ulrich was vice president, Renewable & Alternative Power and responsible for the management and growth of SCE’s portfolio of renewable and alternative power contracts, which was the largest renewable generation portfolio in the United States at that time. He was also responsible for policy matters related to renewable and alternative resources. Ulrich was director of Energy Planning from 2005 to 2009, responsible for valuation and quantitative analytics in the areas of power, transmission, natural gas and emissions associated with SCE’s wholesale energy market activity. He also held the role of manager of Risk Control from 2002 to 2005 covering mid-office risk control responsibilities. Prior to joining SCE in 2002, Ulrich had experience in areas of risk management, procurement business strategies, financial modeling and forecasting, and retail energy services for various companies such as Econ One Consulting, Enron Energy Services, Georgia Power, and Southern Company. Ulrich earned bachelors and masters degrees in economics from San Jose State University and graduated with honors with a Ph.D. in economics from Auburn University.
